Operator

A senior engineer of your own, on call, and HARD on every device in every home.

US$2,750 a month, or US$33,000 a year. By introduction.

Your engineer sees what HARD sees.

Every device in the family reports to one place. A person you know acts on it, at any hour.

Tuesday, 11:38 pm. A sample household.

Every home’s network, secured.

Your engineer does it in every home you have, and checks it again when something changes.

See how we harden a home

  • Router settings and firmware updates
  • Wi-Fi security
  • A separate network for smart devices
  • Filtering, with Secure DNS
  • Every device on the Wi-Fi checked with HARD for Mac

How it starts.

Two weeks to see everything. About six to fix it. Then your engineer, for as long as you need.

Wk 0Wk 1Wk 2Wk 3Wk 4Wk 5Wk 6· · ·OngoingYear 1
IntroductionA private call, under NDA
Scope agreed
DiscoveryAccounts, devices, homes and people
Two weeks
ReportRanked by real-world risk
Delivered, yours to keep
FixCritical findings first
Critical in 72 hours, the rest by week six
MembershipThe app, your engineer, your homes
Your engineer, any hour, every day
RecoveryOnly if something gets through
Same-day response, included
Yearly reviewEverything checked again
Every year

One line a year.

Recovery, extra homes and family included. Your company can pay. NDA on request.

Request an introduction

Introductions.

Most families come to us through someone they trust. If that isn’t you, start here: a short, private call, under NDA if you like.

Just want the app? Get early access, no introduction needed.

Only used to arrange the call.