CVE-2021-20021
CVE-2021-20021 is a security flaw in SonicWall Email Security, SonicWall’s firewall and remote-access equipment. Someone who already has a foothold can use SonicWall Email Security to take full control of the machine. The US Cybersecurity and Infrastructure Security Agency (CISA) added it to its catalog of flaws known to be used in attacks on 3 Nov 2021, and says ransomware gangs have used it.[1]
SonicWall Email Security is business software or equipment. Most families won’t have it, but attackers break into it to get inside companies, and from there to what those companies hold about their customers, patients and staff. SonicWall has published a fix or advice.
Description
CISA calls it an email security improper privilege management in SonicWall SonicWall Email Security. In its words: “SonicWall Email Security contains an improper privilege management vulnerability that allows an attacker to create an administrative account by sending a crafted HTTP request to the remote host. This vulnerability has known usage in a SonicWall Email Security exploit chain along with CVE-2021-20022 and CVE-2021-20023 to achieve privilege escalation.”[1]
The underlying weakness is missing authentication (CWE-306), in MITRE’s list of common software weaknesses.[2]
It scores 9.8 out of 10 on the Common Vulnerability Scoring System, which rates it critical, scored by NVD using CVSS 3.1.[2]
Affected versions
NVD’s record doesn’t list version ranges for it; SonicWall’s advisory has them[3]. CISA names the product as SonicWall SonicWall Email Security.
Most families won’t have SonicWall Email Security; it’s for whoever looks after IT at work.
Exploitation
CISA added it to its catalog of known exploited vulnerabilities on 3 Nov 2021, 208 days after it was made public. CISA lists a flaw only when it has reliable evidence of it being exploited, and gave US federal agencies until 17 Nov 2021 to fix it.[1] CISA says ransomware gangs have used it.
FIRST’s Exploit Prediction Scoring System, which estimates how likely a flaw is to be used in attacks in the next 30 days from what it sees across the internet, puts it at 89%. That’s in the top 1% of the flaws it scores.[4]
CISA assesses it as automatable: attackers can run it against many targets at once.
CISA doesn’t say who was attacked, or how.
Fix
SonicWall has published a fix or advice.[3] CISA’s required action: “Apply updates per vendor instructions.”[1]
- Check whether you use it.SonicWall Email Security is business software or equipment, so most families won’t have it. If you run a business, or work from home on company equipment, ask whoever looks after your IT.
- Send this page to your IT person.Ask them to confirm it’s fixed, or not in use. CISA gave US government agencies until 17 Nov 2021 to fix it.
- If it can’t be fixed, take it offline.CISA’s advice when there’s no fix is to stop using the product, or take it off the internet, until there is one.
You can’t fix someone else’s server, but you can watch for what follows a break-in like this: a breach notice, a password reset you didn’t ask for, or a scam message that knows things it shouldn’t. HARD watches for those for you and your family.
Timeline
| Date | Event |
|---|---|
| The flaw is made public in the National Vulnerability Database, with a severity score of 9.8.[2] | |
| CISA adds it to its catalog of flaws known to be used in attacks, noting that ransomware gangs have used it.[1] | |
| CISA’s deadline for US government agencies to fix it.[1] | |
| FIRST puts the odds of it being used in attacks in the next 30 days at 89%.[4] |
See also
Other SonicWall Email Security flaws
- CVE-2021-20023: email security path traversal ·
- CVE-2021-20022: email security unrestricted upload of file ·
Other SonicWall flaws
- CVE-2026-83549, SonicWall SMA1000 Appliances: OS command injection ·
- CVE-2026-83548, SonicWall SMA1000 Appliances: server-side request forgery ·
- CVE-2026-15410, SonicWall SMA1000 Appliances: code injection ·
- CVE-2026-15409, SonicWall SMA1000 Appliances: server-side request forgery ·
- CVE-2025-40602, SonicWall SMA1000 appliance: sMA1000 missing authorization ·
Other missing authentication flaws
- CVE-2026-111357, Ivanti Connect Secure: missing authentication for critical function ·
- CVE-2026-67277, MikroTik RouterOS: missing authentication for critical function ·
- CVE-2026-81578, PaperCut NG/MF: missing authentication for critical function ·
- CVE-2026-72529, TrueConf Server: missing authentication for critical function ·
- CVE-2026-56164, Microsoft SharePoint Server: missing authentication for critical function ·
Added the same day
- CVE-2021-42258, BQE BillQuick Web Suite: SQL injection ·
- CVE-2021-42013, Apache HTTP Server: path traversal ·
- CVE-2021-41773, Apache HTTP Server: path traversal ·
- CVE-2021-40539, Zoho ManageEngine: aDSelfService plus authentication bypass ·
- CVE-2021-40444, Microsoft MSHTML: remote code execution ·
Every SonicWall flaw on CISA’s list · Everything added in November 2021
References
- ^ Cybersecurity and Infrastructure Security Agency. “SonicWall Email Security Improper Privilege Management Vulnerability”. Known Exploited Vulnerabilities Catalog, added 3 Nov 2021.
- ^ National Institute of Standards and Technology. “CVE-2021-20021 Detail”. National Vulnerability Database, published 9 Apr 2021.
- ^ SonicWall. Advisories and fixes: psirt.global.sonicwall.com.
- ^ FIRST. “Exploit Prediction Scoring System”. EPSS 0.888, percentile 99.8, 31 Oct 2026.
- CVE Program. “CVE-2021-20021”. The official CVE record.
This article is built from CISA’s catalog (version 2026.10.30), NVD’s record and FIRST’s scores, kept in HARD’s database and checked every morning. The plain English is HARD’s.