ClearVoice Surveys data breach
From Breaches, in the HARD wiki · Updated
This article is about the August 2015 breach of ClearVoice Surveys. For every breach, see Breaches.
The ClearVoice Surveys data breach exposed 15,074,786 accounts from clearvoicesurveys.com in August 2015. The data taken includes passwords, dates of birth, names and physical addresses and 4 more kinds of data.[1]
Have I Been Pwned verified it and added it to its search on 23 Apr 2021, 6 years later. It is the 109th largest of the 618 breaches in HARD’s list.
What was exposed
ClearVoice Surveys’s breach included 8 kinds of data. What each lets criminals do:
| Data | What it’s used for |
|---|---|
| Passwords | Criminals try leaked passwords on email, banking and shopping sites, because people reuse them. |
| Dates of birth | Used to prove who you are to banks and phone companies. |
| Names | Makes scam messages personal enough to believe. |
| Physical addresses | Used to prove who you are, and for scam letters and parcels. |
| Email addresses | Expect scam emails that name the company to look genuine. |
| Phone numbers | Expect scam texts and calls, and a higher risk of someone moving your number to their SIM. |
| Genders | Personal details that make scam messages more convincing. |
| IP addresses | Roughly where you were when you used the service. |
What to do
- Check whether you’re in it.Search your email address on Have I Been Pwned. It tells you which breaches it appears in, ClearVoice Surveys among them, without showing the data.
- Change your ClearVoice Surveys password.If the account still exists, sign in at ClearVoice Surveys (clearvoicesurveys.com) and change it.
- Change it anywhere you used the same one.Start with your email, then banking and shopping. Leaked passwords are tried on other sites automatically, within days.
- Use a password manager and two-step sign-in.A different password for every site means one breach can’t open the rest. Two-step sign-in stops a leaked password working on its own.
- Distrust messages that mention ClearVoice Surveys.Scammers use breach data to sound genuine. Don’t click links in emails or texts about the breach; go to the site yourself.
- Put a PIN on your phone account.Ask your mobile provider for a port-out PIN, so no one can move your number to their SIM.
- Freeze your credit.In the US, free at Equifax, Experian and TransUnion. In Australia, ask Equifax, Experian and illion for a ban. No one can open credit in your name while it’s on.
Timeline
- : the breach, as best it can be dated.
- : Have I Been Pwned verifies the data and adds it to its search, 6 years later.
Breaches often stay hidden for a long time. Until it came out, people in it had no reason to change anything.
Similar breaches
Breaches that leaked the same kinds of data, closest in time:
- Evite, August 2013, 101 million accounts
- VNG, May 2015, 25 million accounts
- Fashion Nexus, July 2018, 1.3 million accounts
- EatStreet, May 2019, 6.4 million accounts
- Sony, June 2011, 37,103 accounts
- bigbasket, October 2020, 25 million accounts
See Breaches for all 618, and Updates for keeping your devices patched.
References
- ^ Troy Hunt. “ClearVoice Surveys”, Have I Been Pwned, added 23 Apr 2021. Breach data licensed CC BY 4.0.
External links
- Have I Been Pwned, to check your email address
- clearvoicesurveys.com, ClearVoice Surveys’s website