Neopets data breach

From Breaches, in the HARD wiki · Updated
This article is about the May 2013 breach of Neopets. For every breach, see Breaches.

The Neopets data breach exposed 26,892,897 accounts from neopets.com in May 2013. The data taken includes passwords, usernames, dates of birth and names and 4 more kinds of data.[1]

Have I Been Pwned verified it and added it to its search on 7 Jul 2016, 3 years later. It is the 69th largest of the 618 breaches in HARD’s list.

What was exposed

Neopets’s breach included 8 kinds of data. What each lets criminals do:

DataWhat it’s used for
PasswordsCriminals try leaked passwords on email, banking and shopping sites, because people reuse them.
UsernamesHalf of a login. With a reused password, it opens other accounts.
Dates of birthUsed to prove who you are to banks and phone companies.
NamesMakes scam messages personal enough to believe.
Email addressesExpect scam emails that name the company to look genuine.
GendersPersonal details that make scam messages more convincing.
Geographic locationsRoughly where you live.
IP addressesRoughly where you were when you used the service.

What to do

  1. Check whether you’re in it.Search your email address on Have I Been Pwned. It tells you which breaches it appears in, Neopets among them, without showing the data.
  2. Change your Neopets password.If the account still exists, sign in at Neopets (neopets.com) and change it.
  3. Change it anywhere you used the same one.Start with your email, then banking and shopping. Leaked passwords are tried on other sites automatically, within days.
  4. Use a password manager and two-step sign-in.A different password for every site means one breach can’t open the rest. Two-step sign-in stops a leaked password working on its own.
  5. Distrust messages that mention Neopets.Scammers use breach data to sound genuine. Don’t click links in emails or texts about the breach; go to the site yourself.

Timeline

  • : the breach, as best it can be dated.
  • : Have I Been Pwned verifies the data and adds it to its search, 3 years later.

Breaches often stay hidden for a long time. Until it came out, people in it had no reason to change anything.

Similar breaches

Breaches that leaked the same kinds of data, closest in time:

  • BookCrossing, November 2012, 1.6 million accounts
  • Sony, June 2011, 37,103 accounts
  • Yam, June 2013, 13 million accounts
  • JobStreet, March 2012, 3.9 million accounts
  • diet.com, August 2014, 1.4 million accounts
  • Lookbook, August 2012, 1.1 million accounts

See Breaches for all 618, and Updates for keeping your devices patched.

References

  1. ^ Troy Hunt. “Neopets”, Have I Been Pwned, added 7 Jul 2016. Breach data licensed CC BY 4.0.