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Otelier data breach

From Breaches, in the HARD wiki · Updated
This article is about the July 2024 breach of Otelier. For every breach, see Breaches.

The Otelier data breach exposed 436,855 accounts from otelier.com in July 2024. The data taken includes partial credit card data, purchases, names and physical addresses and 3 more kinds of data.[1]

Have I Been Pwned verified it and added it to its search on 18 Jan 2025, 7 months later. It is the 494th largest of the 618 breaches in HARD’s list.

What was exposed

Otelier’s breach included 7 kinds of data. What each lets criminals do:

DataWhat it’s used for
Partial credit card dataNot enough to spend, but enough to make a fake call from your bank convincing.
PurchasesShows what you buy, which makes fake order and refund scams convincing.
NamesMakes scam messages personal enough to believe.
Physical addressesUsed to prove who you are, and for scam letters and parcels.
Email addressesExpect scam emails that name the company to look genuine.
Phone numbersExpect scam texts and calls, and a higher risk of someone moving your number to their SIM.
Travel plansPersonal details that make scam messages more convincing.

What to do

  1. Check whether you’re in it.Search your email address on Have I Been Pwned. It tells you which breaches it appears in, Otelier among them, without showing the data.
  2. Distrust messages that mention Otelier.Scammers use breach data to sound genuine. Don’t click links in emails or texts about the breach; go to the site yourself.
  3. Put a PIN on your phone account.Ask your mobile provider for a port-out PIN, so no one can move your number to their SIM.
  4. Watch your statements.Report anything you don’t recognise to your bank, and ask for a new card if full card numbers leaked.

Timeline

  • : the breach, as best it can be dated.
  • : Have I Been Pwned verifies the data and adds it to its search, 7 months later.

Similar breaches

Breaches that leaked the same kinds of data, closest in time:

See Breaches for all 618, and Updates for keeping your devices patched.

References

  1. ^ Troy Hunt. “Otelier”, Have I Been Pwned, added 18 Jan 2025. Breach data licensed CC BY 4.0.