PetFlow data breach

From Breaches, in the HARD wiki · Updated 26 May 2020

This article is about the December 2017 breach of PetFlow. For every breach, see Breaches.

PetFlow

The PetFlow data breach exposed 990,919 accounts from petflow.com in December 2017. The data taken includes passwords and email addresses.^[1]

Have I Been Pwned verified it and added it to its search on 26 May 2020, 3 years later. It is the 419th largest of the 618 breaches in HARD’s list.

What was exposed

PetFlow’s breach included 2 kinds of data. What each lets criminals do:

Data	What it’s used for
Passwords	Criminals try leaked passwords on email, banking and shopping sites, because people reuse them.
Email addresses	Expect scam emails that name the company to look genuine.

Check whether you’re in it.Search your email address on Have I Been Pwned. It tells you which breaches it appears in, PetFlow among them, without showing the data.
Change your PetFlow password.If the account still exists, sign in at PetFlow (petflow.com) and change it.
Change it anywhere you used the same one.Start with your email, then banking and shopping. Leaked passwords are tried on other sites automatically, within days.
Use a password manager and two-step sign-in.A different password for every site means one breach can’t open the rest. Two-step sign-in stops a leaked password working on its own.
Distrust messages that mention PetFlow.Scammers use breach data to sound genuine. Don’t click links in emails or texts about the breach; go to the site yourself.

9 Dec 2017: the breach, as best it can be dated.
26 May 2020: Have I Been Pwned verifies the data and adds it to its search, 3 years later.

Breaches often stay hidden for a long time. Until it came out, people in it had no reason to change anything.

Breaches that leaked the same kinds of data, closest in time:

See Breaches for all 618, and Updates for keeping your devices patched.

^ Troy Hunt. “PetFlow”, Have I Been Pwned, added 26 May 2020. Breach data licensed CC BY 4.0.