Samsung Germany Customer Tickets data breach
From Breaches, in the HARD wiki · Updated
This article is about the March 2025 breach of Samsung Germany Customer Tickets. For every breach, see Breaches.
The Samsung Germany Customer Tickets data breach exposed 216,333 accounts from samsung.de in March 2025. The data taken includes purchases, names, physical addresses and email addresses and 3 more kinds of data.[1]
Have I Been Pwned verified it and added it to its search on 13 Apr 2025, within a month. It is the 545th largest of the 618 breaches in HARD’s list.
What was exposed
Samsung Germany Customer Tickets’s breach included 7 kinds of data. What each lets criminals do:
| Data | What it’s used for |
|---|---|
| Purchases | Shows what you buy, which makes fake order and refund scams convincing. |
| Names | Makes scam messages personal enough to believe. |
| Physical addresses | Used to prove who you are, and for scam letters and parcels. |
| Email addresses | Expect scam emails that name the company to look genuine. |
| Support tickets | Private, and now in someone else’s hands. |
| Salutations | Personal details that make scam messages more convincing. |
| Shipment tracking numbers | Personal details that make scam messages more convincing. |
What to do
- Check whether you’re in it.Search your email address on Have I Been Pwned. It tells you which breaches it appears in, Samsung Germany Customer Tickets among them, without showing the data.
- Distrust messages that mention Samsung Germany Customer Tickets.Scammers use breach data to sound genuine. Don’t click links in emails or texts about the breach; go to the site yourself.
- Expect the data to resurface.Breach data is sold and combined with other leaks for years. Stay wary of messages that know a little too much about you.
Timeline
- : the breach, as best it can be dated.
- : Have I Been Pwned verifies the data and adds it to its search, within a month.
Similar breaches
Breaches that leaked the same kinds of data, closest in time:
- Canada Goose, July 2025, 581,877 accounts
- Hot Topic, October 2024, 57 million accounts
- Addi, March 2026, 35 million accounts
- Neiman Marcus, April 2024, 31 million accounts
- Sport 2000, April 2024, 3.2 million accounts
- LuLu, July 2024, 2.8 million accounts
See Breaches for all 618, and Updates for keeping your devices patched.
References
- ^ Troy Hunt. “Samsung Germany Customer Tickets”, Have I Been Pwned, added 13 Apr 2025. Breach data licensed CC BY 4.0.
External links
- Have I Been Pwned, to check your email address
- samsung.de, Samsung Germany Customer Tickets’s website