SurveyLama data breach

From Breaches, in the HARD wiki · Updated
This article is about the February 2024 breach of SurveyLama. For every breach, see Breaches.

The SurveyLama data breach exposed 4,426,879 accounts from surveylama.com in February 2024. The data taken includes passwords, dates of birth, names and physical addresses and 3 more kinds of data.[1]

Have I Been Pwned verified it and added it to its search on 2 Apr 2024, 2 months later. It is the 216th largest of the 618 breaches in HARD’s list.

What was exposed

SurveyLama’s breach included 7 kinds of data. What each lets criminals do:

DataWhat it’s used for
PasswordsCriminals try leaked passwords on email, banking and shopping sites, because people reuse them.
Dates of birthUsed to prove who you are to banks and phone companies.
NamesMakes scam messages personal enough to believe.
Physical addressesUsed to prove who you are, and for scam letters and parcels.
Email addressesExpect scam emails that name the company to look genuine.
Phone numbersExpect scam texts and calls, and a higher risk of someone moving your number to their SIM.
IP addressesRoughly where you were when you used the service.

What to do

  1. Check whether you’re in it.Search your email address on Have I Been Pwned. It tells you which breaches it appears in, SurveyLama among them, without showing the data.
  2. Change your SurveyLama password.If the account still exists, sign in at SurveyLama (surveylama.com) and change it.
  3. Change it anywhere you used the same one.Start with your email, then banking and shopping. Leaked passwords are tried on other sites automatically, within days.
  4. Use a password manager and two-step sign-in.A different password for every site means one breach can’t open the rest. Two-step sign-in stops a leaked password working on its own.
  5. Distrust messages that mention SurveyLama.Scammers use breach data to sound genuine. Don’t click links in emails or texts about the breach; go to the site yourself.
  6. Put a PIN on your phone account.Ask your mobile provider for a port-out PIN, so no one can move your number to their SIM.
  7. Freeze your credit.In the US, free at Equifax, Experian and TransUnion. In Australia, ask Equifax, Experian and illion for a ban. No one can open credit in your name while it’s on.

Timeline

  • : the breach, as best it can be dated.
  • : Have I Been Pwned verifies the data and adds it to its search, 2 months later.

Similar breaches

Breaches that leaked the same kinds of data, closest in time:

See Breaches for all 618, and Updates for keeping your devices patched.

References

  1. ^ Troy Hunt. “SurveyLama”, Have I Been Pwned, added 2 Apr 2024. Breach data licensed CC BY 4.0.