NewsCompaniesFlawsGuides
Get the app

Upstox data breach

From Breaches, in the HARD wiki · Updated
This article is about the April 2021 breach of Upstox. For every breach, see Breaches.

The Upstox data breach exposed 111,002 accounts from upstox.com in April 2021. The data taken includes passwords, bank account numbers, income levels and dates of birth and 9 more kinds of data.[1]

Have I Been Pwned verified it and added it to its search on 19 Jan 2022, 9 months later. It is the 572nd largest of the 618 breaches in HARD’s list.

What was exposed

Upstox’s breach included 13 kinds of data. What each lets criminals do:

DataWhat it’s used for
PasswordsCriminals try leaked passwords on email, banking and shopping sites, because people reuse them.
Bank account numbersUsed for fake invoices and direct debit fraud.
Income levelsUseful for payment fraud.
Dates of birthUsed to prove who you are to banks and phone companies.
Family members' namesHelps someone pretend to be you.
Government issued IDsEnough to open accounts or take out loans in your name.
Physical addressesUsed to prove who you are, and for scam letters and parcels.
Email addressesExpect scam emails that name the company to look genuine.
Phone numbersExpect scam texts and calls, and a higher risk of someone moving your number to their SIM.
GendersPersonal details that make scam messages more convincing.
Marital statusesPersonal details that make scam messages more convincing.
NationalitiesPersonal details that make scam messages more convincing.
OccupationsPersonal details that make scam messages more convincing.

What to do

  1. Check whether you’re in it.Search your email address on Have I Been Pwned. It tells you which breaches it appears in, Upstox among them, without showing the data.
  2. Change your Upstox password.If the account still exists, sign in at Upstox (upstox.com) and change it.
  3. Change it anywhere you used the same one.Start with your email, then banking and shopping. Leaked passwords are tried on other sites automatically, within days.
  4. Use a password manager and two-step sign-in.A different password for every site means one breach can’t open the rest. Two-step sign-in stops a leaked password working on its own.
  5. Distrust messages that mention Upstox.Scammers use breach data to sound genuine. Don’t click links in emails or texts about the breach; go to the site yourself.
  6. Put a PIN on your phone account.Ask your mobile provider for a port-out PIN, so no one can move your number to their SIM.
  7. Freeze your credit.In the US, free at Equifax, Experian and TransUnion. In Australia, ask Equifax, Experian and illion for a ban. No one can open credit in your name while it’s on.
  8. Watch your statements.Report anything you don’t recognise to your bank, and ask for a new card if full card numbers leaked.

Timeline

  • : the breach, as best it can be dated.
  • : Have I Been Pwned verifies the data and adds it to its search, 9 months later.

Similar breaches

Breaches that leaked the same kinds of data, closest in time:

See Breaches for all 618, and Updates for keeping your devices patched.

References

  1. ^ Troy Hunt. “Upstox”, Have I Been Pwned, added 19 Jan 2022. Breach data licensed CC BY 4.0.