digiDirect data breach
From Breaches, in the HARD wiki · Updated
This article is about the September 2024 breach of digiDirect. For every breach, see Breaches.
The digiDirect data breach exposed 304,337 accounts from digidirect.com.au in September 2024. The data taken includes dates of birth, names, physical addresses, email addresses and phone numbers.[1]
Have I Been Pwned verified it and added it to its search on 25 Oct 2024, 1 month later. It is the 521st largest of the 618 breaches in HARD’s list.
What was exposed
digiDirect’s breach included 5 kinds of data. What each lets criminals do:
| Data | What it’s used for |
|---|---|
| Dates of birth | Used to prove who you are to banks and phone companies. |
| Names | Makes scam messages personal enough to believe. |
| Physical addresses | Used to prove who you are, and for scam letters and parcels. |
| Email addresses | Expect scam emails that name the company to look genuine. |
| Phone numbers | Expect scam texts and calls, and a higher risk of someone moving your number to their SIM. |
What to do
- Check whether you’re in it.Search your email address on Have I Been Pwned. It tells you which breaches it appears in, digiDirect among them, without showing the data.
- Distrust messages that mention digiDirect.Scammers use breach data to sound genuine. Don’t click links in emails or texts about the breach; go to the site yourself.
- Put a PIN on your phone account.Ask your mobile provider for a port-out PIN, so no one can move your number to their SIM.
- Freeze your credit.In the US, free at Equifax, Experian and TransUnion. In Australia, ask Equifax, Experian and illion for a ban. No one can open credit in your name while it’s on.
Timeline
- : the breach, as best it can be dated.
- : Have I Been Pwned verifies the data and adds it to its search, 1 month later.
Similar breaches
Breaches that leaked the same kinds of data, closest in time:
- Hot Topic, October 2024, 57 million accounts
- Neiman Marcus, April 2024, 31 million accounts
- SurveyLama, February 2024, 4.4 million accounts
- Sport 2000, April 2024, 3.2 million accounts
- Tangerine, February 2024, 243,462 accounts
- Canadian Tire, October 2025, 38 million accounts
See Breaches for all 618, and Updates for keeping your devices patched.
References
- ^ Troy Hunt. “digiDirect”, Have I Been Pwned, added 25 Oct 2024. Breach data licensed CC BY 4.0.
External links
- Have I Been Pwned, to check your email address
- digidirect.com.au, digiDirect’s website