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Hathway data breach

From Breaches, in the HARD wiki · Updated
This article is about the December 2023 breach of Hathway. For every breach, see Breaches.

The Hathway data breach exposed 4,670,080 accounts from hathway.com in December 2023. The data taken includes passwords, names, physical addresses and email addresses and 5 more kinds of data.[1]

Have I Been Pwned verified it and added it to its search on 12 Jan 2024, 1 month later. It is the 210th largest of the 618 breaches in HARD’s list.

What was exposed

Hathway’s breach included 9 kinds of data. What each lets criminals do:

DataWhat it’s used for
PasswordsCriminals try leaked passwords on email, banking and shopping sites, because people reuse them.
NamesMakes scam messages personal enough to believe.
Physical addressesUsed to prove who you are, and for scam letters and parcels.
Email addressesExpect scam emails that name the company to look genuine.
Phone numbersExpect scam texts and calls, and a higher risk of someone moving your number to their SIM.
Support ticketsPrivate, and now in someone else’s hands.
Device informationPersonal details that make scam messages more convincing.
IP addressesRoughly where you were when you used the service.
SalutationsPersonal details that make scam messages more convincing.

What to do

  1. Check whether you’re in it.Search your email address on Have I Been Pwned. It tells you which breaches it appears in, Hathway among them, without showing the data.
  2. Change your Hathway password.If the account still exists, sign in at Hathway (hathway.com) and change it.
  3. Change it anywhere you used the same one.Start with your email, then banking and shopping. Leaked passwords are tried on other sites automatically, within days.
  4. Use a password manager and two-step sign-in.A different password for every site means one breach can’t open the rest. Two-step sign-in stops a leaked password working on its own.
  5. Distrust messages that mention Hathway.Scammers use breach data to sound genuine. Don’t click links in emails or texts about the breach; go to the site yourself.
  6. Put a PIN on your phone account.Ask your mobile provider for a port-out PIN, so no one can move your number to their SIM.

Timeline

  • : the breach, as best it can be dated.
  • : Have I Been Pwned verifies the data and adds it to its search, 1 month later.

Similar breaches

Breaches that leaked the same kinds of data, closest in time:

See Breaches for all 618, and Updates for keeping your devices patched.

References

  1. ^ Troy Hunt. “Hathway”, Have I Been Pwned, added 12 Jan 2024. Breach data licensed CC BY 4.0.